Linda Joel
ISBN: 9781760322755
Availability: Out Of Stock
Categories: Business ServicesShop

Business Services: Mandatory Focus Areas combines the content for all seven focus areas into the one book. This book includes a CD with a printable PDF of the textbook.


Section 1: Customer service (BSBCUS201 / BSBCUS301)
Section 2 : Financial Records (TLIP2029 / BSBFIA301)
Section 3: Innovation (BSBINN201)
Section 4: Safety (BSBWHS201 / BSBWHS302)
Section 5: Sustainability (BSBSUS201 / BSBSUS401)
Section 6: Working in the business services (BSBIND201)
Section 7: Workplace information (BSBINM201 / BSBINM301)

  • A new book.

Used – Very Good/Excellent
  • No notes or highlighting, and no significant wear.
  • May have signs of normal use (e.g. minor cosmetic marks, contact, previous owner’s name).

Used – Highlighting &/Or Notes
  • Notes and/or highlighting, but no significant wear.
    • Minor: Highlighting and notes are limited to only a few lines or pages, or to a small percentage of the entire book. All text is readable.
    • Moderate: Highlighting and notes may be untidy, and/or present on a moderate number of pages. All text is readable.
  • May also have signs of normal use (e.g. minor cosmetic marks, contact, previous owner’s name).

Used – Wear
  • No notes and/or highlighting, but will show signs of wear.
    • Minor: Examples of minor wear include: a repaired cover tear or a couple of repaired pages, a creased or scuffed spine or cover, a small watermark, minor marks on page edges.
    • Moderate: Examples of moderate wear include: more noticeable cover wear (e.g. on both back and front), a moderate watermark, large repaired tear, marked and curling page edges.
  • All text will be readable and the book will be intact. We do not sell books that are missing pages or are ‘falling to pieces’.
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